Shipping & Returns

Shipping Policy

Updated at 2021-02-05

Compton's Clinic ships both domestically and internationally to over 70 countries for any of our products. Over nine trusted worldwide carrier companies are used and are what help us deliver our beautiful products to you.

Due to COVID-19, there may be delays in the shipping and delivery process depending on your countries COVID status and your location. Thank you for your patience

How do we ship?

Our shipments are powered by Shippo which integrates multiple carriers with incredible service into the store and processes order news, so our customers get a comfortable and assured experience with purchases.

 

We ship using the following carriers through Shippo:

  • United States Postal Service (USPS)

  • Lone Star Overnight (LSO)

  • DHL Express

  • Parcelforce

  • Deutsche Post

  • Sendle

  • CouriersPlease

Unless requested by the carrier, we do not need a signature upon delivery.

Herbalife

Herbalife purchases are handled by independent distributor Robin Compton. Once a Herbalife purchase is made, it is reflected with Robin who organises the products shipment through Herbalife. Herbalife Nutrition is in over 90 countries, and purchases of any Herbalife product will be processed and shipped by your countries distribution warehouse, ensuring that you get your products within reasonable time.

NOTE: Herbalife products vary in different countries, but Compton's Clinic provides a commonly used segment of their products which can be found in most countries.

Shipping Fee

Shipping of any product is free

Return & Exchange Policy

Updated at 2021-02-05

Definitions and key terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:

●  Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.

●  Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Compton’s Clinic, that is responsible for your information under this Return & Refund Policy.

●  Customer: refers to the company, organization or person that signs up to use the Compton’s Clinic Service to manage the relationships with your consumers or service users.

●  Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Compton’s Clinic and use the services.

●  Service: refers to the service provided by Compton’s Clinic as described in the relative terms (if available) and on this

platform.

●  Website: Compton’s Clinic."’s" site, which can be accessed via this URL: http://www.comptonsclinic.com

●  You: a person or entity that is registered with Compton’s Clinic to use the Services.

 

Return & Refund Policy

Thank you for shopping at Compton’s Clinic. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at Compton’s Clinic. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Compton’s Clinic, you agree to the terms set forth below along with Policy.

If there’s something wrong with the product/service you bought, or if you are not happy with it, you have 1 week to issue a refund and return your product/service.

If you would like to return a product, the only way would be if you follow the next guidelines:

● There is no damage to the product.

● You still have the receipt of the product purchase.

● It has been within a week since you received the product.

 

Refunds

We work at ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.

Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don't have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.

We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that Compton’s Clinic is not liable for damages that are caused to the items during transit or transportation.

We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.

 

Shipping

Compton’s Clinic is not responsible for return shipping costs. Every shipping has to be paid by the customer, even if the item had free shipping in the first place, the customer has to pay for the shipping in return.

 

Your Consent

By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.

Changes To Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.

 

Contact Us

If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.

● Via Email: staff@comptonsclinic.com
● Via Phone Number: +267 72379561
● Via this Link: http://www.comptonsclinic.com